88 results found.
Event List
Protecting Information
This e-learning course is mandatory for anyone who requires a secure email account (GCSx) or access to Mosaic. It provides you with useful information and advice to help you protect and share information safely and appropriately. It also gives you the opportunity to check your understanding along the way.
Session

Session Date Session Length Session Venue
Online Learning

Anytime 45 minutes At your desk
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Managing a Diverse Team
WSCC employs a wonderfully diverse range of staff so you may have questions around how you can best manage your team whilst ensuring everyone is treated fairly. Don't worry, you're not alone! During this course, you’ll be able to follow the progress of a manager as she takes on a series of case study situations. You’ll be able to suggest a course of action and find out how things turn out. And you’ll get clear practical guidance every step of the way, so that you understand exactly what you have to do, and why.
Session

Session Date Session Length Session Venue
Online Learning

Anytime 40 minutes At your desk
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Managing a Diverse Team - Assessment
This is the assessment module for the Managing a Diverse Team elearning course.
Session

Session Date Session Length Session Venue
Online Learning

Anytime 15 minutes At your desk
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Influencing Skills
This short module for managers gives you the practical skills to influence your team positively without the need to exercise the power you have as a manager.
Session

Session Date Session Length Session Venue
Online Learning

Anytime 16 Minutes At your desk
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Communicating by Email
This module is for everyone who uses email and is designed to help learners reap the benefits and avoid the pitfalls of communicating by email.
Session

Session Date Session Length Session Venue
Online Learning

Anytime 25 Minutes At your desk
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Assertive Skills and Techniques
This short modules is for all staff and explores assertiveness techniques that will enable you to maintain successful relationships and influence others.
Session

Session Date Session Length Session Venue
Online Learning

Anytime 12 Minutes At your desk
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Fraud Awareness For Local Government - 'Doing The Right Thing'
This Reporting Fraud e-learning module is for all staff. Fraud is a significant issue. In their Annual fraud Indicator 2012, the National Fraud Authority (NFA) estimated the total loss to the Local Government sector as being £2.2 billion. This impacts on your ability to maintain both service levels and jobs at a time when budgets are already under pressure. As part of a wider approach to tackling fraud, this module is a key tool for helping you to implement the NFA’s Fighting Fraud Locally strategy, thus helping minimise losses and generate much needed savings.
Session

Session Date Session Length Session Venue
Online Learning

Anytime 45 Minutes At your desk
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Questioning Skills
This course is for all staff who would like to improve their questioning skills by looking at the way and the types of question we ask.
Session

Session Date Session Length Session Venue
Online Learning

Anytime 15 Minutes At your desk
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Speaking & Listening
This course is for all staff who would like to improve their speaking and listening skills and will look at the best ways to communicate with the spoken word.
Session

Session Date Session Length Session Venue
Online Learning

Anytime 20 Minutes At your desk
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Infection Prevention and Control
This online course is aimed at new staff as part of your induction or as part of the Care Certificate - Standard 15. It is also useful as an update or a refresher on previous learning.

This course covers basic knowledge of common infections, the risk of infection to vulnerable people in our community, staff responsibilities to prevent the spread of infection and good practice for hand washing procedures.

Please also refer to the
Session

Session Date Session Length Session Venue
Online Learning

Anytime 25 mins At your desk
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