Course Type         
 
153 results found.
Assertive Skills and Techniques  
This short modules is for all staff and explores assertiveness techniques that will enable you to maintain successful relationships and influence others. Online Learning
Date: 01/01/2044
Session Session Date Session Length Session Venue
Online Learning

Anytime 12 Minutes At your desk
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Managing a Diverse Team - Assessment  
This is the assessment module for the Managing a Diverse Team elearning course. Online Learning
Date: 01/01/2044
Session Session Date Session Length Session Venue
Online Learning

Anytime 15 minutes At your desk
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Effective Writing - Assessment Module  
This is the assessment module for the effective writing elearning course. Online Learning
Date: 01/01/2044
Session Session Date Session Length Session Venue
Online Learning

Anytime 15 Minutes At your desk
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Questioning Skills  
This course is for all staff who would like to improve their questioning skills by looking at the way and the types of question we ask. Online Learning
Date: 01/01/2044
Session Session Date Session Length Session Venue
Online Learning

Anytime 15 Minutes At your desk
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Dealing with Childcare Enquiries - Assessment  
This is the assessment module for the Dealing with Childcare Enquiries online learning course. Online Learning
Date: 01/01/2044
Session Session Date Session Length Session Venue
Online Learning

Anytime 15 minutes At your desk
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Influencing Skills  
This short module for managers gives you the practical skills to influence your team positively without the need to exercise the power you have as a manager. Online Learning
Date: 01/01/2044
Session Session Date Session Length Session Venue
Online Learning

Anytime 16 Minutes At your desk
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Introduction To Dealing With Compliments And Complaints  
This short, online module is for all West Sussex County Council staff. It is designed to familiarise you with the basic compliments and complaints procedures within West Sussex County Council. Online Learning
Date: 01/01/2044
Session Session Date Session Length Session Venue
Online Learning

Anytime 20 mins At your desk
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Speaking & Listening  
This course is for all staff who would like to improve their speaking and listening skills and will look at the best ways to communicate with the spoken word. Online Learning
Date: 01/01/2044
Session Session Date Session Length Session Venue
Online Learning

Anytime 20 Minutes At your desk
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Infection Prevention and Control  
This online learning course is aimed at new staff as part of your induction and covers the requirements of the Common Induction Standards and Skills for Care Code of Conduct training standards. It may also be useful as an update.

This course covers basic knowledge of common infections, the risk of infection to vulnerable people in our community, staff responsibilities to prevent the spread of infection and good practice for hand washing procedures.

Legislation and guidance from the Department of Health, NICE and the Care Standards Act 2000 is referred to.
Online Learning
Date: 01/01/2044
Session Session Date Session Length Session Venue
Online Learning

Anytime 25 mins At your desk
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Responding To Complaints  
This module is for all Team Managers. The Council has set procedures for ensuring that complaints are dealt with as required by law. This course will help you to understand the various steps, but also gives practice guidance to help complainants and the Council to get the most out of complaints. Online Learning
Date: 01/01/2044
Session Session Date Session Length Session Venue
Online Learning

Anytime 25 mins At your desk
Take this courseFull detailsPrint EventSave Event
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