Course Type         
 
93 results found.
The Assertive Manager  
This module is for all managers and will teach you how to build relationships by helping you to understand different types of behaviour, their characteristics and what the impact of these can be on the people that you work with.

You will learn how to use assertive behaviours to express your ideas, thoughts and feelings, and responsive behaviours so that you can take on board what other people think, believe and feel.
Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 90 Minutes At your desk
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Facilitation Skills  
This module is for all manager and explores a powerful approach to team development, facilitation and the skills needed to make it work. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 90 Minutes At your desk
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Introduction To The Family Information Service  
This module is for all IPEH (Integrated Prevention and Earliest Help Service) staff. It introduces you to the Family Information Service, what it provides and how it is delivered. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 25 minutes At your desk
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P Card Supervisor Training  
This mandatory online learning module has to be completed before P Card supervisors can be set up to approve P Card transactions. As well as completing this online module you will need to complete the P Card supervisors request form which is held on the Point. You can also refer to the Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 30 minutes At your desk
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P Card Holder Training  
This online learning module is mandatory for all employees who have identified that they would benefit from having a P Card, and it has been agreed by your line manager. You will also need to complete the P Card Application form, which is held on the Point. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 30 minutes At your desk
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P Card RBS System Training  
This module should be completed by all P Card holders to learn how to review and complete your monthly transaction statements.

You can also refer to the RBS P Card Cardholder guide.
Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 30 minutes At your desk
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Dealing with Childcare Enquiries - Assessment  
This is the assessment module for the Dealing with Childcare Enquiries online learning course. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 15 minutes At your desk
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Dealing With Childcare Enquiries  
This module is for IPEH (Integrated Prevention and Earliest Help Service) staff working within hubs, centres and Central Operations. It explains childcare options, how to access childcare information and how to deal with enquiries from parents and carers. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 30 minutes At your desk
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Free Entitlement: Part 1 - Assessment  
This is the assessment module for the Free Entitlement: Part 1 online learning course. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 15 minutes At your desk
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Free Entitlement: Part 1  
This module is for all IPEH (Integrated Prevention and Earliest Help Service) staff. It introduces you to the Free Entitlement (FE) funding for 2, 3 and 4 year old children, explains which children are eligible and how parents and carers access places at providers. It also enables Children and Family Centre staff to deal with enquiries from parents and carers effectively. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 30 minutes At your desk
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