Course Type         
 
95 results found.
Being an Investigating Officer  
This e-learning module is for all staff that have been asked to carry out an investigation into a disciplinary allegation. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 45 mins At your desk
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Coaching skills  
This module will show you how to assess a Learners needs, draw up a learning plan, assess competence and review progress. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 90 Minutes At your desk
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Questioning Skills  
This course is for all staff who would like to improve their questioning skills by looking at the way and the types of question we ask. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 15 Minutes At your desk
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Speaking & Listening  
This course is for all staff who would like to improve their speaking and listening skills and will look at the best ways to communicate with the spoken word. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 20 Minutes At your desk
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Smarter Communication - Expressing yourself  
This course is for all staff that would like to improve their communication skills and will look at how to express yourself effectively as well as how your relationship with others affects your interaction. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 50 Minutes At your desk
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Infection Prevention and Control  
This online course is aimed at new staff as part of your induction or as part of the Care Certificate - Standard 15. It is also useful as an update or a refresher on previous learning.

This course covers basic knowledge of common infections, the risk of infection to vulnerable people in our community, staff responsibilities to prevent the spread of infection and good practice for hand washing procedures.

Please also refer to the Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 25 mins At your desk
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Public Sector Equality Duty  
This short module is for all West Sussex County Council staff.

It will explain WSCC's, and your, role when it comes to the Equality Duty and specifically the final specific duties regulations which came into force on 10 September 2011.
Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 30 mins At your desk
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Introduction to Commissioning  
This short, online module is for all West Sussex County Council staff. It is designed to familiarise you with commissioning essentials and is for all staff interested in finding out more about commissioning. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 30 mins At your desk
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Introduction To Dealing With Compliments And Complaints  
This short, online module is for all West Sussex County Council staff. It is designed to familiarise you with the basic compliments and complaints procedures within West Sussex County Council. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 20 mins At your desk
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Responding To Complaints  
This module is for all Team Managers. The Council has set procedures for ensuring that complaints are dealt with as required by law. This course will help you to understand the various steps, but also gives practice guidance to help complainants and the Council to get the most out of complaints. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 25 mins At your desk
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