Development Opportunities

Course Type	All Event Module Online Learning

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95 results found.

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Being an Investigating Officer

This e-learning module is for all staff that have been asked to carry out an investigation into a disciplinary allegation.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	45 mins	At your desk

Coaching skills

This module will show you how to assess a Learners needs, draw up a learning plan, assess competence and review progress.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	90 Minutes	At your desk

Questioning Skills

This course is for all staff who would like to improve their questioning skills by looking at the way and the types of question we ask.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	15 Minutes	At your desk

Speaking & Listening

This course is for all staff who would like to improve their speaking and listening skills and will look at the best ways to communicate with the spoken word.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	20 Minutes	At your desk

Smarter Communication - Expressing yourself

This course is for all staff that would like to improve their communication skills and will look at how to express yourself effectively as well as how your relationship with others affects your interaction.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	50 Minutes	At your desk

Infection Prevention and Control

This online course is aimed at new staff as part of your induction or as part of the Care Certificate - Standard 15. It is also useful as an update or a refresher on previous learning.

This course covers basic knowledge of common infections, the risk of infection to vulnerable people in our community, staff responsibilities to prevent the spread of infection and good practice for hand washing procedures.

Please also refer to the

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	25 mins	At your desk

Public Sector Equality Duty

This short module is for all West Sussex County Council staff.

It will explain WSCC's, and your, role when it comes to the Equality Duty and specifically the final specific duties regulations which came into force on 10 September 2011.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	30 mins	At your desk

Introduction to Commissioning

This short, online module is for all West Sussex County Council staff. It is designed to familiarise you with commissioning essentials and is for all staff interested in finding out more about commissioning.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	30 mins	At your desk

Introduction To Dealing With Compliments And Complaints

This short, online module is for all West Sussex County Council staff. It is designed to familiarise you with the basic compliments and complaints procedures within West Sussex County Council.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	20 mins	At your desk

Responding To Complaints

This module is for all Team Managers. The Council has set procedures for ensuring that complaints are dealt with as required by law. This course will help you to understand the various steps, but also gives practice guidance to help complainants and the Council to get the most out of complaints.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	25 mins	At your desk

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