Development Opportunities

Course Type	All Event Module Online Learning

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93 results found.

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Protecting Information

This e-learning course is mandatory for anyone who requires a secure email account (GCSx) or access to Mosaic. It provides you with useful information and advice to help you protect and share information safely and appropriately. It also gives you the opportunity to check your understanding along the way.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	45 minutes	At your desk

Managing a Diverse Team

WSCC employs a wonderfully diverse range of staff so you may have questions around how you can best manage your team whilst ensuring everyone is treated fairly. Don't worry, you're not alone! During this course, you’ll be able to follow the progress of a manager as she takes on a series of case study situations. You’ll be able to suggest a course of action and find out how things turn out. And you’ll get clear practical guidance every step of the way, so that you understand exactly what you have to do, and why.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	40 minutes	At your desk

Managing a Diverse Team - Assessment

This is the assessment module for the Managing a Diverse Team elearning course.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	15 minutes	At your desk

Influencing Skills

This short module for managers gives you the practical skills to influence your team positively without the need to exercise the power you have as a manager.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	16 Minutes	At your desk

Communicating by Email

This module is for everyone who uses email and is designed to help learners reap the benefits and avoid the pitfalls of communicating by email.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	25 Minutes	At your desk

Assertive Skills and Techniques

This short modules is for all staff and explores assertiveness techniques that will enable you to maintain successful relationships and influence others.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	12 Minutes	At your desk

Fraud Awareness For Local Government - 'Doing The Right Thing'

This Reporting Fraud e-learning module is for all staff. Fraud is a significant issue. In their Annual fraud Indicator 2012, the National Fraud Authority (NFA) estimated the total loss to the Local Government sector as being £2.2 billion. This impacts on your ability to maintain both service levels and jobs at a time when budgets are already under pressure. As part of a wider approach to tackling fraud, this module is a key tool for helping you to implement the NFA’s Fighting Fraud Locally strategy, thus helping minimise losses and generate much needed savings.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	45 Minutes	At your desk

Being an Investigating Officer

This e-learning module is for all staff that have been asked to carry out an investigation into a disciplinary allegation.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	45 mins	At your desk

Coaching skills

This module will show you how to assess a Learners needs, draw up a learning plan, assess competence and review progress.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	90 Minutes	At your desk

Questioning Skills

This course is for all staff who would like to improve their questioning skills by looking at the way and the types of question we ask.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	15 Minutes	At your desk

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