Course Type         
 
96 results found.
Protecting Information
This e-learning course is mandatory for anyone who requires a secure email account (GCSx) or access to Mosaic. It provides you with useful information and advice to help you protect and share information safely and appropriately. It also gives you the opportunity to check your understanding along the way.
Session Session Date Session Length Session Venue
Online Learning

Anytime 45 minutes At your desk
Managing a Diverse Team
WSCC employs a wonderfully diverse range of staff so you may have questions around how you can best manage your team whilst ensuring everyone is treated fairly. Don't worry, you're not alone! During this course, you’ll be able to follow the progress of a manager as she takes on a series of case study situations. You’ll be able to suggest a course of action and find out how things turn out. And you’ll get clear practical guidance every step of the way, so that you understand exactly what you have to do, and why.
Session Session Date Session Length Session Venue
Online Learning

Anytime 40 minutes At your desk
Managing a Diverse Team - Assessment
This is the assessment module for the Managing a Diverse Team elearning course.
Session Session Date Session Length Session Venue
Online Learning

Anytime 15 minutes At your desk
Influencing Skills
This 15-minute module is for managers at West Sussex County Council and seeks to support you in developing the practical skills to influence your team positively without the need to exercise the power you have as a manager.
Session Session Date Session Length Session Venue
Online Learning

Anytime 16 Minutes At your desk
Communicating by Email
This 25-minute online learning module is for staff at West Sussex County Council and is for for anyone who uses email. It seeks to support you in learning how to reap the benefits and avoid the pitfalls of communicating by email.
Session Session Date Session Length Session Venue
Online Learning

Anytime 25 Minutes At your desk
Assertive Skills and Techniques
This 12-minute module is for staff at West Sussex County Council and seeks to support you in exploring assertiveness techniques that will enable you to maintain successful relationships and influence others.
Session Session Date Session Length Session Venue
Online Learning

Anytime 12 Minutes At your desk
Speaking & Listening
This 20-minute online learning course is for all staff at West Sussex County Council who would like to improve their speaking and listening skills and will support you in exploring the best ways to communicate with the spoken word.
Session Session Date Session Length Session Venue
Online Learning

Anytime 20 Minutes At your desk
Public Sector Equality Duty
This short module is for all West Sussex County Council staff.

It will explain WSCC's, and your, role when it comes to the Equality Duty and specifically the final specific duties regulations which came into force on 10 September 2011.
Session Session Date Session Length Session Venue
Online Learning

Anytime 30 mins At your desk
Introduction To Dealing With Compliments And Complaints
This short, online module is for all West Sussex County Council staff. It is designed to familiarise you with the basic compliments and complaints procedures within West Sussex County Council.
Session Session Date Session Length Session Venue
Online Learning

Anytime 20 mins At your desk
Responding To Complaints
This module is for all Team Managers. The Council has set procedures for ensuring that complaints are dealt with as required by law. This course will help you to understand the various steps, but also gives practice guidance to help complainants and the Council to get the most out of complaints.
Session Session Date Session Length Session Venue
Online Learning

Anytime 25 mins At your desk
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