Development Opportunities

Course Type	All Event Module Online Learning

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71 results found.

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Protecting Information

This e-learning course is mandatory for anyone who requires a secure email account (GCSx) or access to Mosaic. It provides you with useful information and advice to help you protect and share information safely and appropriately. It also gives you the opportunity to check your understanding along the way.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	45 minutes	At your desk

Treating People as Individuals

We have made a commitment to treat people as individuals. That means recognising what makes them a unique person and adapting the way we work with them to reflect that. It is based upon the simple principle that we exist to serve everyone in West Sussex. This module uses case studies to illustrate these points.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	40 minutes	At your desk

Managing a Diverse Team

WSCC employs a wonderfully diverse range of staff so you may have questions around how you can best manage your team whilst ensuring everyone is treated fairly. Don't worry, you're not alone! During this course, you’ll be able to follow the progress of a manager as she takes on a series of case study situations. You’ll be able to suggest a course of action and find out how things turn out. And you’ll get clear practical guidance every step of the way, so that you understand exactly what you have to do, and why.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	40 minutes	At your desk

Managing a Diverse Team - Assessment

This is the assessment module for the Managing a Diverse Team elearning course.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	15 minutes	At your desk

An Introduction to Customer Service in West Sussex

In this course we will look at how we can provide customer service and some of the real benefits that this can bring.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	30 Minutes	At your desk

Effective Writing

This module is for all users who would like to improve their writing skills and will give you a range of practical techniques for writing effectively for every type of business document.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	90 Minutes	At your desk

Effective Writing - Assessment Module

This is the assessment module for the effective writing elearning course.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	15 Minutes	At your desk

Influencing Skills

This short module for managers gives you the practical skills to influence your team positively without the need to exercise the power you have as a manager.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	16 Minutes	At your desk

Communicating by Email

This module is for everyone who uses email and is designed to help learners reap the benefits and avoid the pitfalls of communicating by email.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	25 Minutes	At your desk

Assertive Skills and Techniques

This short modules is for all staff and explores assertiveness techniques that will enable you to maintain successful relationships and influence others.

Session	Session Date	Session Length	Session Venue
Online Learning	Anytime	12 Minutes	At your desk

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