Course Type         
 
307 results found.
Responding To Complaints
This module is for all Team Managers. The Council has set procedures for ensuring that complaints are dealt with as required by law. This course will help you to understand the various steps, but also gives practice guidance to help complainants and the Council to get the most out of complaints.
Session Session Date Session Length Session Venue
Online Learning

Anytime 25 mins At your desk
Care Act - Information and Advice
This module is for all staff and partners working in health and social care. It will give you an overall awareness of the duty the Care Act 2014 places on local authorities regarding information and advice.
Session Session Date Session Length Session Venue
Online Learning

Anytime 30 minutes At your desk
Care Act - Assessment and Eligibility
This module is for all staff working in social care. It will give you an overall awareness of assessment and eligibility as described by the Care Act 2014.
Session Session Date Session Length Session Venue
Online Learning

Anytime 30 minutes At your desk
Care Act - Independent Advocacy
This module is for all staff working in social care. It will give you an overall awareness of independent advocacy as described by the Care Act 2014.
Session Session Date Session Length Session Venue
Online Learning

Anytime 30 minutes At your desk
Care Act - Care and Support Planning
This module is for all staff working in social care. It will give you an overall awareness of care and support planning as described by the Care Act 2014.
Session Session Date Session Length Session Venue
Online Learning

Anytime 30 minutes At your desk
Care Act - Review
This module is for all staff working in social care. It will give you an overall awareness of reviews as described by the Care Act 2014.
Session Session Date Session Length Session Venue
Online Learning

Anytime 30 minutes At your desk
Care Act - Integration, Cooperation and Partnerships
This module is for all staff and partners working in health and social care. It will give you an overall awareness of integration, cooperation and partnerships as described by the Care Act 2014.
Session Session Date Session Length Session Venue
Online Learning

Anytime 30 minutes At your desk
Introduction To The Family Information Service
This module is for all Early Help Service staff. It introduces you to the Family Information Service, what it provides and how it is delivered.
Session Session Date Session Length Session Venue
Online Learning

Anytime 25 minutes At your desk
P Card Supervisor Training
This mandatory online learning module has to be completed before P Card supervisors can be set up to approve P Card transactions. As well as completing this online module you will need to complete the P Card supervisors request form which is held on the Point. You can also refer to the
Session Session Date Session Length Session Venue
Online Learning

Anytime 30 minutes At your desk
P Card Holder Training
This online learning module is mandatory for all employees who have identified that they would benefit from having a P Card, and it has been agreed by your line manager. You will also need to complete the P Card Application form, which is held on the Point.
Session Session Date Session Length Session Venue
Online Learning

Anytime 30 minutes At your desk
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