Course Type         
 
93 results found.
Protecting Information  
This e-learning course is mandatory for anyone who requires a secure email account (GCSx) or access to Mosaic. It provides you with useful information and advice to help you protect and share information safely and appropriately. It also gives you the opportunity to check your understanding along the way. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 45 minutes At your desk
Take this courseFull detailsPrint EventSave Event
Managing a Diverse Team  
WSCC employs a wonderfully diverse range of staff so you may have questions around how you can best manage your team whilst ensuring everyone is treated fairly. Don't worry, you're not alone! During this course, you’ll be able to follow the progress of a manager as she takes on a series of case study situations. You’ll be able to suggest a course of action and find out how things turn out. And you’ll get clear practical guidance every step of the way, so that you understand exactly what you have to do, and why. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 40 minutes At your desk
Take this courseFull detailsPrint EventSave Event
Managing a Diverse Team - Assessment  
This is the assessment module for the Managing a Diverse Team elearning course. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 15 minutes At your desk
Take this courseFull detailsPrint EventSave Event
Influencing Skills  
This short module for managers gives you the practical skills to influence your team positively without the need to exercise the power you have as a manager. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 16 Minutes At your desk
Take this courseFull detailsPrint EventSave Event
Communicating by Email  
This module is for everyone who uses email and is designed to help learners reap the benefits and avoid the pitfalls of communicating by email. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 25 Minutes At your desk
Take this courseFull detailsPrint EventSave Event
Assertive Skills and Techniques  
This short modules is for all staff and explores assertiveness techniques that will enable you to maintain successful relationships and influence others. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 12 Minutes At your desk
Take this courseFull detailsPrint EventSave Event
Fraud Awareness For Local Government - 'Doing The Right Thing'  
This Reporting Fraud e-learning module is for all staff. Fraud is a significant issue. In their Annual fraud Indicator 2012, the National Fraud Authority (NFA) estimated the total loss to the Local Government sector as being £2.2 billion. This impacts on your ability to maintain both service levels and jobs at a time when budgets are already under pressure. As part of a wider approach to tackling fraud, this module is a key tool for helping you to implement the NFA’s Fighting Fraud Locally strategy, thus helping minimise losses and generate much needed savings.
Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 45 Minutes At your desk
Take this courseFull detailsPrint EventSave Event
Being an Investigating Officer  
This e-learning module is for all staff that have been asked to carry out an investigation into a disciplinary allegation. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 45 mins At your desk
Take this courseFull detailsPrint EventSave Event
Coaching skills  
This module will show you how to assess a Learners needs, draw up a learning plan, assess competence and review progress. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 90 Minutes At your desk
Take this courseFull detailsPrint EventSave Event
Questioning Skills  
This course is for all staff who would like to improve their questioning skills by looking at the way and the types of question we ask. Online Learning
Session Session Date Session Length Session Venue
Online Learning

Anytime 15 Minutes At your desk
Take this courseFull detailsPrint EventSave Event
Calendar