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Influencing Skills

Event Description This short module for managers gives you the practical skills to influence your team positively without the need to exercise the power you have as a manager.
Training Objectives The aim of this course is to introduce you to influencing skills and techniques that will help you achieve positive results when applied in the workplace. 
Learning Outcomes If you apply what you have learnt on this course, you will be able to:

  • demonstrate influencing techniques positively and confidently
  • Identify how to react when faced with anger
  • demonstrate how to influence others by understanding their reasoning

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    Course Pre-Requisites  
    Course Instructions You may have to allow pop-ups for this e-learning module. If you need help in doing this, please contact Corporate Learning and Development's helpdesk on 033 022 22003 (x22003). 
    Online Learning Course Category Management and Staff Training 
    Subject Areas Personal Development, Management, Communication and Writing Skills 
    Target Audience Managers 
    Session Session Date Session Length Session Venue
    Online Learning Anytime 16 Minutes At your desk