Problem Solving

Event Description This 15-minute online learning module is for staff at West Sussex County Council and seeks to support you in exploring problem solving methods and techniques that you can use to identify the nature of a problem, in order to more easily and effectively solve it.
Training Objectives The aim of this module is to give you guidance on problem solving by exploring methods and techniques to use. 
Learning Outcomes If you apply what you have learnt in this online module you will be able to:

  • Describe the P.A.I.D method of problem solving.
  • Identify creative techniques that can be used to identify the nature of a problem.
    Course Pre-Requisites  
    Course Instructions While every effort has been made to thoroughly test this module using a range of internet browsers and devices, there are some eventualities that we are unable to predict.

    If you are having problems with a module please see the Online Learning Troubleshooting help page.

    If you are not able to find the help you need on the Online Learning Troubleshooting help page, or are still experiencing issues, please contact the Corporate Learning and Development helpdesk on or call 033 022 22003 (x22003). 
    Online Learning Course Category Management and Staff Training 
    Subject Areas Personal Development 
    Target Audience WSCC Staff, Managers 
    Session Session Date Session Length Session Venue
    Online Learning Anytime 15 minutes At your desk