What is Not Being Said

Event Description This 15 minute online learning module is to introduce you to the skills required for having an awareness of body language as part of communication.
Training Objectives The aim of this module is to support you in raising your awareness of ways in which body language can be used during an interaction and examine the S.O.L.E.R technique.

Interpretations of body language are affected when a person is assigned to a stereotype. Stereotypes are a fixed, oversimplified and widely held image of a particular type of person. We will look at the advantages and disadvantages of stereotypes and will uncover some of the most common. 
Learning Outcomes If you apply what you have learnt in this online module you will be able to;

  • Have an awareness of the ways in which body language can be used during an interaction and examine the S.O.L.E.R technique.
  • Identify the advantages and disadvantages of stereotypes and will uncover some of the most common.
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    Course Pre-Requisites  
    Course Instructions You may have to allow pop-ups for this e-learning module. If you need help in doing this, please contact Corporate Learning and Development's helpdesk on 033 022 22003 (x22003). 
    Online Learning Course Category Management and Staff Training 
    Subject Areas Personal Development, Communication and Writing Skills 
    Target Audience WSCC Staff, Managers 
    Session Session Date Session Length Session Venue
    Online Learning Anytime 15 minutes At your desk