Mosaic Module 14: Team Workview and Assigning Work

Event Description This online learning course is mandatory for anyone with a Lead role on Mosaic including Manager’s, Senior Practitioners and anyone who uses the re-assignment virtual worker. It provides you with experience of looking at a Team Workview and Assigning Work.

On 16/08/21, Mosaic will be upgraded. Although the way we use the system remains the same, there will be some differences to its appearance, therefore some of the information contained in these online training modules will be out of date.

Whilst the modules are being updated, please access the Mosaic Upgrade Document, which will show you what the upgraded site looks like and highlight any changes, in relation to the content.
Training Objectives The aim of this course is to get you familiar with the Team Workview and Assigning Work. 
Learning Outcomes If you apply what you have learnt on this course you will be able to:

  • Demonstrate where to find the Team Workview and how to assign work
    Course Pre-Requisites This online learning course is mandatory for anyone who requires access to Mosaic.

    Depending on which level of access you require you will need to do the following:

  • For Read Only access you will need to complete modules 1, 2, and 3
  • For Read Only Plus access you will need to complete modules 1, 2, 3 and 4
  • For full access to Mosaic you must complete all modules 1 to 12*

  • *In addition anyone in Children’s Services who requires full access to Mosaic must complete Module 13

    *Anyone with a lead role on Mosaic i.e. Manager Senior Practitioner or anyone who will use the virtual reassignment worker must also complete module 14 
    Course Instructions You may have to allow pop-ups for this e-learning module. If you need help in doing this, please contact Corporate Learning and Development's helpdesk on 033 022 22003 (x22003).

    Please note: You will only be able to print your certificate for this module at the time of completion. If you do not print this and later need a copy you will need to retake the assessment part of this module. 
    Online Learning Course Category IT and Systems Training 
    Subject Areas Personal Development, Management, IT Skills 
    Target Audience WSCC Staff, Managers, Children Services, Adult Services 
    Session Session Date Session Length Session Venue
    Online Learning Anytime 30 Minutes At your desk