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Mosaic Module 12: Workflow Map

Event Description This online learning course is mandatory for anyone who requires full access to Mosaic. It provides you with experience of using the Workflow Map on Mosaic.
Training Objectives The aim of this course is to get you familiar with the Workflow Map in Mosaic. 
Learning Outcomes If you apply what you have learnt on this course you will be able to:

  • Demonstrate where to find and how to use the Workflow Map in Mosaic
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    Course Pre-Requisites This online learning course is mandatory for anyone who requires access to Mosaic.

    Depending on which level of access you require you will need to do the following:

  • For Read Only access you will need to complete modules 1, 2, and 3
  • For Read Only Plus access you will need to complete modules 1, 2, 3 and 4
  • For full access to Mosaic you must complete all modules 1 to 12*

  • *In addition anyone in Children’s Services who requires full access to Mosaic must complete Module 13

    *Anyone with a lead role on Mosaic i.e. Manager Senior Practitioner or anyone who will use the virtual reassignment worker must also complete module 14 
    Course Instructions You may have to allow pop-ups for this e-learning module. If you need help in doing this, please contact Corporate Learning and Development's helpdesk on 033 022 22003 (x22003).

    Please note: You will only be able to print your certificate for this module at the time of completion. If you do not print this and later need a copy you will need to retake the assessment part of this module. 
    Online Learning Course Category IT and Systems Training 
    Subject Areas Personal Development, Management, IT Systems, IT Skills 
    Target Audience WSCC Staff, Managers, Children Services, Adult Services 
    Session Session Date Session Length Session Venue
    Online Learning Anytime 30 Minutes At your desk