Communication Across Cultural And Social Differences

Event Description This module is for students studying towards the social work degree, educators and practising social workers.

It looks at how our communication can be shaped by our cultural and social identity.

Module 10 of the Communication Skills Suite from the Social Care Institute for Excellence (SCIE).
Training Objectives The aim of this module is to help you gain an understanding of dilemmas that can arise across cultural and social divides and the impact of identity, beliefs and culture on communication. 
Learning Outcomes If you apply what you have learnt in this module you will be able to:

  • Recognise the impact of identity, beliefs and culture on the process of communication
  • Recognise the importance of sensitivity to issues of culture, identity and belief in communication
  • Identify the kinds of dilemmas that arise in communication across cultural and social divides
    Course Pre-Requisites The Learning and Development Gateway will not record your progress or score from this module. Please be aware that when you close this module your scores will be lost. If you wish to keep evidence of your scores we suggest that you take a screen grab of the assessment page by carrying out the following steps:

  • On the results screen press Alt+Print Screen on your keyboard
  • Open Microsoft Word
  • Press Ctrl+V on your keyboard
  • Your results screen will now appear in Word

  • If you need any help carrying out these steps please call the Corporate Learning and Development Helpdesk while your results are onscreen on 033 022 22003 (x22003). 
    Course Instructions You may have to allow pop-ups for this online module. If you need help in doing this, please contact Corporate Learning and Development's helpdesk on 033 022 22003 (x22003). 
    Online Learning Course Category Adult Services 
    Subject Areas Social Work, General Care, Equality and Diversity, Customer Service, Communication and Writing Skills 
    Target Audience Social Workers, Senior Practitioners, PVI Sector - Adults, Care Homes, Adult Services 
    Session Session Date Session Length Session Venue
    Online Learning Anytime 20 - 30 minutes At your desk