Assertive Skills and Techniques |
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Event Description | This short modules is for all staff and explores assertiveness techniques that will enable you to maintain successful relationships and influence others. | ||||||||||
Training Objectives | The aim of this module is to explores the skills and techniques needed to successfully handle difficult situations and manage the behaviour of others in order to ensure successful outcomes. | ||||||||||
Learning Outcomes | If you apply what you have learnt on this module you will be able to: |
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Course Pre-Requisites | |||||||||||
Course Instructions | You may have to allow pop-ups for this e-learning module. If you need help in doing this, please contact Corporate Learning and Development's helpdesk on 033 022 22003 (x22003). | ||||||||||
Online Learning Course Category | Management and Staff Training | ||||||||||
Subject Areas | Personal Development, Communication and Writing Skills | ||||||||||
Target Audience | WSCC Staff, PVI Sector - Children, PVI Sector - Adults | ||||||||||
Course Costs |
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