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Influencing Skills

Event Description This 15-minute module is for managers at West Sussex County Council and seeks to support you in developing the practical skills to influence your team positively without the need to exercise the power you have as a manager.
Training Objectives The aim of this course is to introduce you to influencing skills and techniques that will help you achieve positive results when applied in the workplace. 
Learning Outcomes If you apply what you have learnt on this course, you will be able to:

  • demonstrate influencing techniques positively and confidently
  • Identify how to react when faced with anger
  • demonstrate how to influence others by understanding their reasoning

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    Course Pre-Requisites  
    Course Instructions While every effort has been made to thoroughly test this module using a range of internet browsers and devices, there are some eventualities that we are unable to predict.

    If you are having problems with a module please see the Online Learning Troubleshooting help page.

    If you are not able to find the help you need on the Online Learning Troubleshooting help page, or are still experiencing issues, please contact the Corporate Learning and Development helpdesk on cld@westsussex.gov.uk or call 033 022 22003 (x22003). 
    Online Learning Course Category Management and Staff Training 
    Subject Areas Personal Development, Management, Communication and Writing Skills 
    Target Audience WSCC Staff, Managers 
    Course Costs
    Internal LA Cost: £0.00
    PVI/Care Provider Cost: £0.00
    Partnership Cost: £0.00
    Early Years Subscriber Cost: £0.00
    External Cost: £0.00
    Session Session Date Session Length Session Venue
    Online Learning Anytime 16 Minutes At your desk

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