Dealing with Conflict

Event Description This 15 minute online learning module is for WSCC staff and staff in the Care Sector providing a service to residents of West Sussex. It will explore reasons for conflict, how to handle it and most importantly how to resolve it.
Training Objectives The aim of this module is to provide you with advice and guidance on conflict and how to resolve it. 
Learning Outcomes If you apply what you have learnt in this online module you will be able to:

  • Identify potential reasons for conflict and how to handle it.
  • Identify how to resolve conflict.
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    Course Pre-Requisites  
    Course Instructions You may have to allow pop-ups for this e-learning module. If you need help in doing this, please contact Corporate Learning and Development's helpdesk on 033 022 22003 (x22003). 
    Online Learning Course Category Management and Staff Training 
    Subject Areas Personal Development, Management 
    Target Audience WSCC Staff, PVI Sector - Children, PVI Sector - Adults 
    Course Costs
    Internal LA Cost: £0.00
    PVI/Care Provider Cost: £0.00
    Partnership Cost: £0.00
    Early Years Subscriber Cost: £0.00
    External Cost: £0.00
    Session Session Date Session Length Session Venue
    Online Learning Anytime 15 minutes At your desk

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