Introduction To Dealing With Compliments And Complaints |
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Event Description | This short, online module is for all West Sussex County Council staff. It is designed to familiarise you with the basic compliments and complaints procedures within West Sussex County Council. | ||||||||||
Training Objectives | The aim of this module is to provide you with an understanding of the compliments and complaints procedures within West Sussex County Council. | ||||||||||
Learning Outcomes | If you apply what you have learnt on this course you will be able to: |
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Course Pre-Requisites | |||||||||||
Course Instructions | Instructions on how to use this module are provided within the introduction. If you would prefer an accessible version of this module, please download the Introduction To Dealing With Compliments And Complaints - Accessible Version.
You may have to allow pop-ups for this online learning module. If you need help in doing this, please contact Corporate Learning and Development's helpdesk on 033 022 22003 (x22003). |
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Online Learning Course Category | Customer Service | ||||||||||
Subject Areas | Personal Development, Management | ||||||||||
Target Audience | WSCC Staff | ||||||||||
Course Costs |
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