| Event Description |
This course is for all staff who would like to improve their speaking and listening skills and will look at the best ways to communicate with the spoken word.
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| Training Objectives |
The aim of this course is to improve your speaking and listening skills by demonstrating effective and poor communication practices. |
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| Learning Outcomes |
If you apply what you have learnt on this course you will be able to:
Demonstrate empathetic listening techniquesUse active listening techniques |
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| Course Pre-Requisites |
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| Course Instructions |
You may have to allow pop-ups for this e-learning module. If you need help in doing this please contact Corporate Learning and Development Helpdesk on 033 022 22003 (x22003). |
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| Online Learning Course Category |
Management and Staff Training |
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| Subject Areas |
Personal Development, Communication and Writing Skills |
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| Target Audience |
WSCC Staff, PVI Sector - Children, PVI Sector - Adults |
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| Course Costs |
| Internal LA Cost: |
£0.00 |
| PVI/Care Provider Cost: |
£0.00 |
| Partnership Cost: |
£0.00 |
| External Cost: |
£0.00 |
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| Session |
Session Date |
Session Length |
Session Venue |
| Online Learning |
Anytime |
20 Minutes |
At your desk |
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