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Speaking & Listening

Event Description This 20-minute online learning course is for all staff at West Sussex County Council who would like to improve their speaking and listening skills and will support you in exploring the best ways to communicate with the spoken word.
Training Objectives The aim of this course is to improve your speaking and listening skills by demonstrating effective and poor communication practices. 
Learning Outcomes If you apply what you have learnt on this course you will be able to:

  • Demonstrate empathetic listening techniques
  • Use active listening techniques
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    Course Pre-Requisites  
    Course Instructions While every effort has been made to thoroughly test this module using a range of internet browsers and devices, there are some eventualities that we are unable to predict.

    If you are having problems with a module please see the Online Learning Troubleshooting help page.

    If you are not able to find the help you need on the Online Learning Troubleshooting help page, or are still experiencing issues, please contact the Corporate Learning and Development helpdesk on cld@westsussex.gov.uk or call 033 022 22003 (x22003). 
    Online Learning Course Category Management and Staff Training 
    Subject Areas Personal Development, Communication and Writing Skills 
    Target Audience WSCC Staff 
    Course Costs
    Internal LA Cost: £0.00
    PVI/Care Provider Cost: £0.00
    Partnership Cost: £0.00
    Early Years Subscriber Cost: £0.00
    External Cost: £0.00
    Session Session Date Session Length Session Venue
    Online Learning Anytime 20 Minutes At your desk

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