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Transport Operator Disability Awareness Training

This half day course is aimed at transport staff working with children and vulnerable adults. The course seeks to provide staff with an awareness of disability issues and an overview of common medical conditions in order to be able to provide a safer and more comfortable journey for passengers.
The aim of this course to improve service delivery and customer skills for drivers and passenger assistants transporting passengers with disabilities.

The course delivers its objectives from a customer perspective and focusses on a range of disabilities and epilepsy. It also delivers participants information on legislation and good practice on the transporting of wheelchairs, plus direction on the procedures for responding to and reporting medical incidents.
If you apply what you have learnt in this course, you will be able to:

  • Recognise and understand different types of disability
  • Recognise how to communicate with, respond to, and respect people with disabilities
  • Identify how an individual’s disability will affect their travel requirements
  • Recognise how an individual’s disability can impact on those around them
  • Identify types of epilepsy and how to respond to a seizure
  • You must be transport staff/operator working with children and vulnerable adults.
    Disability / Safeguarding
    Transport Operators
    target audience
    Tricia Knight
    Learning and Development Admin (
    SessionSession DateSession TimeSession VenueRoom NameMap
    Session 1Wednesday 16 February 202210:15 - 14:15Horsham - County Hall North/ParksideParnham Room
    SessionSession Details
    Session 1
    Wednesday 16 February 2022

    10:15 - 14:15

    Horsham - County Hall North/Parkside

    Parnham Room

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