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Transport Operator Refresher Training - Safeguarding & Disability Awareness Combined

This half day course is aimed at transport staff working with children and vulnerable adults who have already completed the individual Safeguarding and Disability Awareness courses. This combined Refresher training should be completed every 3 years for staff working on WSCC transport contracts.
The aim of this course is to increase awareness of safeguarding, identify whose responsibility it is, identify the different types of abuse and what to look out for, as well as how to raise a concern if you are worried about the safety of an adult or child.

The course is designed to improve service delivery and customer skills for drivers and passenger assistants transporting passengers focusing on a range of disabilities and epilepsy.

The course delivers participants information on legislation and good practice on the transporting of wheelchairs, plus direction on the procedures for responding to and reporting medical incidents.
If you apply what you have learnt on this course, you will be able to:

  • Recognise what Safeguarding is
  • Identify whose responsibility safeguarding is
  • Raise a concern if you are worried about the safety of an adult or child
  • Recognise the Multi Agency Safeguarding Hub (MASH)
  • Identify expected behaviour when transporting vulnerable passengers.

  • Recognise and understand different types of disability

  • Recognise how to communicate with, respond to, and respect people with disabilities
  • Identify how an individual’s disability will affect their travel requirements
  • Recognise how an individual’s disability can impact on those around them
  • Identify types of epilepsy and how to respond to a seizure
  • You must have completed the Safeguarding & Disability Awareness events prior to attending this event.
    Disability / Safeguarding
    Transport Operators
    target audience
    Tricia Knight
    Learning and Development TH (
    SessionSession DateSession TimeSession VenueRoom NameMap
    Session 1Thursday 3 February 202209:45 - 14:00Worthing Rugby ClubTBA
    SessionSession Details
    Session 1
    Thursday 3 February 2022

    09:45 - 14:00

    Worthing Rugby Club


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